ThirdEye

As the first designer and researcher at ThirdEye, I bridged the gap between the AI computer vision model outputs and end-users, ensuring they received actionable information that integrated into existing workflows.

I lead the design of:

• Mobile app (Flutter) for users on the ground
• Web app for management data visualization
• User-friendly web installer to deploy the AI model across supermarkets

Pioneered creative user research methods:

• On-site interviews and usability tests
• Translated complex technical data into tailored insights for diverse users
• Channeled user feedback to iteratively enhance the AI model's performance

Facilitated tight collaboration between users and the product team by communicating both the model's capabilities and user needs/knowledge. Empowered non-technical users while maximising the AI's business impact.